Overview

This website is operated by Veronica’s Closet. Throughout the site, the terms “we”,”us” and “our” refer to Veronica Stack. Veronica offers this website, including all information, tools and services available from this site to you, “the user”. Please read these Terms & Conditions carefully before accessing or using our website on desktop, mobile or tablet. By accessing or using any part of the Veronica’s Closet website, you agree to be bound by these Terms & Conditions.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website at any time.

Products

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Photography

Please note that some items may appear a different size online in order to show specific product detailing or to show the in product in full. Product photography reflects the best specification of the item, but some might alter in colour and size due to different versions of digital screens and web platforms, therefore we cannot ensure that the exact colour and sizing of products will always be shown.

Free Gifts and Promotions

In the event you wish to return your original item(s) you must also return the free gift item. Any item(s) that is returned without a promotional item(s) that was included with the original transaction will have the value of the promotional item deducted from the refund amount. If you purchased an item at a discounted rate, you will be refunded the price paid on purchase, and not the original RRP.

Discount Codes

On occasions promotional discount codes will be available, via third party collaborations or directly, which will apply to specified items on our website. These given codes can only be applied to the specified products/purchases of full priced items and will not work in conjunction with any other promotional offer.

Account Confirmation

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Payment Details

We accept all major credit and debit cards.

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order).

VAT

All items include VAT

Complaints

If you feel you are not completely satisfied with any Veronica’s Closet product or service, please contact info@VeronicasCloset.ie

Returns

We hope you love your new Item as much as we do, in the unlikely event that you wish to return Items, they may be returned within 14 days of receiving your original order. All returns must be accompanied by a copy of your proof of purchase. Please make sure your items are returned in a new and unused condition with Tags attached and in their original packaging in order for us to process a refund.

Please ship the Item to

Veronicas Closet

36A Belgard Downs,

Rochestown Road,

Cork

T12 PH2D

Upon receipt of items we will send you a confirmation email. We will process your refund within 7 days of receipt and card originally used will be credited with the cost of the goods, minus any delivery charges. Your credit card company may take 4-7 working days to credit your account. Please note that we do not offer free returns service.

Faulty Items

If you receive an order and deem it faulty, please email info@VeronicasCloset.ie including pictures of the faulty item(s) before making any returns. Delivery charges for return will be reimbursed upon review and approval.

Exchanges

If you wish to exchange an Item for a different size or new Item, please contact us on Info@VeronicasCloset.ie  to enquire about availability

Please note that we cannot be held responsible for any items/packages which do not reach us so we recommend that you use a trackable service.

Cancellation Policy

We reserve the right to cancel the contract between you and us if: We have insufficient stock to deliver the goods you have ordered, or one or more of the items you ordered was listed at an incorrect price due to a typographical error.
If we do cancel your contract we will notify you by e-mail and will recredit your account any sum deducted by us from your credit card as soon as possible. We will not be obliged to offer any additional compensation for disappointment suffered.

Company Details

Veronica’s Closet, VeronicasCloset.ie registration number is 280558 & is registered in Ireland.